Terms of Service — StormGlass Interactive

Agreement to terms

These Terms of Service ("Terms") form a legally binding agreement between you and StormGlass Interactive ("StormGlass," "we," "us," or "our") governing your access to and use of:

Our website at stormglassinteractive.com;
Any mobile application we publish on Google Play or the Apple App Store (each, an "App");
Any desktop software or web application we distribute;
Any related services we offer (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.

Eligibility

You may use our Services only if you:

Are at least 13 years of age (or 16 in the EEA/UK, or the minimum age required in your jurisdiction);
Have the legal capacity to enter into a binding agreement;
Are not barred from using the Services under applicable law.

If you are under the age of majority in your jurisdiction, you may use the Services only with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf.

Your account

Some of our Services require you to create an account. When you do:

You must provide accurate, current, and complete information.
You are responsible for maintaining the confidentiality of your credentials.
You are responsible for all activities that occur under your account.
You must notify us immediately of any unauthorised access or security breach.

We reserve the right to refuse, suspend, or terminate accounts at our discretion, particularly if we believe these Terms have been violated.

License to use our services

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business use.

You may not:

Copy, modify, distribute, sell, lease, or sublicense any part of the Services;
Reverse-engineer, decompile, or disassemble any part of the Services, except where permitted by applicable law;
Use the Services to build a competing product or service;
Remove or alter any proprietary notices on the Services;
Access the Services through automated means (bots, scrapers) without our written permission;
Use the Services in any way that violates applicable laws or regulations.

User content

Our Services may allow you to create, upload, or share content ("User Content") — for example, receipt images in SpendLens, puzzle history in LexForge, or work-order data in WorkOrder Pro. You retain all ownership rights in your User Content.

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to host, store, transmit, display, and process your User Content solely for the purpose of providing the Services to you. This license ends when you delete your User Content or stop using the Service, except to the extent we are required to retain it by law.

You represent and warrant that:

You own or have the necessary rights to your User Content;
Your User Content does not infringe the rights of any third party;
Your User Content complies with these Terms and all applicable laws.

We reserve the right (but have no obligation) to remove User Content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable.

Acceptable use

When using our Services, you agree not to:

Violate any applicable law, regulation, or third-party right;
Upload or transmit viruses, malware, or other malicious code;
Attempt to gain unauthorised access to any part of the Services, other users' accounts, or related systems;
Harass, threaten, stalk, defame, or otherwise harm other users;
Post content that is illegal, obscene, hateful, or sexually explicit;
Impersonate any person or entity, or misrepresent your affiliation;
Use the Services to send spam or unsolicited communications;
Interfere with or disrupt the Services or the servers and networks connected to them;
Collect or harvest personal information about other users without their consent.

Violation of these rules may result in immediate termination of your access to the Services.

Intellectual property

All content, features, and functionality of the Services — including text, graphics, logos, icons, images, software, code, and designs — are the exclusive property of StormGlass Interactive or our licensors and are protected by copyright, trademark, and other intellectual-property laws.

The names "StormGlass," "StormGlass Interactive," "SpendLens," "LexForge," "WorkOrder Pro," the storm-glass orb logo, and related marks are trademarks of StormGlass Interactive. You may not use these marks without our prior written permission.

We respect the intellectual-property rights of others. If you believe that your copyrighted work has been copied in a way that constitutes infringement, please contact us at support@stormglassinteractive.com with a detailed DMCA notice.

Purchases & subscriptions

Some of our Services may require payment. When you make a purchase or subscribe:

You agree to pay all applicable fees and taxes.
For in-app purchases and subscriptions on Google Play, Google's Play Store terms apply and Google handles billing.
For in-app purchases on iOS (where applicable), Apple's App Store terms apply and Apple handles billing.
Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date.
You can manage and cancel subscriptions in your Google Play account, Apple ID settings, or — where applicable — through account settings within the App.

We may change prices for our Services at any time. Price changes take effect at the start of the next billing period after we notify you.

Refunds

Refund policies depend on the platform you purchased through:

Google Play purchases — refunds are handled by Google according to the Google Play refund policy.
Apple App Store purchases — refunds are handled by Apple according to the App Store refund policy.
Direct purchases from us — we offer refunds within 14 days of purchase if you have not substantially used the service, unless otherwise required by law.

For refund requests outside these standard policies, contact support@stormglassinteractive.com.

Third-party services

Our Services may contain links to, or rely on, third-party websites, services, or content that we do not own or control — including but not limited to Google Play, the Anthropic Claude API used by SpendLens, and any other services disclosed in our Privacy Policy. We are not responsible for:

The content, policies, or practices of any third-party services;
Availability or accuracy of any third-party service;
Transactions or interactions between you and any third party.

Your use of third-party services is at your own risk and subject to the terms of those services.

Service availability

We strive to keep the Services available and functioning properly, but we do not guarantee that they will always be available, uninterrupted, or error-free. The Services may be affected by maintenance, updates, outages, or factors beyond our reasonable control.

We are not liable for any downtime, data loss, or disruption, except as required by law.

Modifications to the service

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice. We will not be liable to you or any third party for any such modification, suspension, or discontinuation.

Where practical, we will provide advance notice of significant changes that affect your use of the Services.

Termination

You may stop using the Services at any time and delete your data via the methods described in our Privacy Policy.

We may suspend or terminate your access to the Services at any time, with or without notice, if:

You breach these Terms;
We are required to do so by law or legal process;
Providing the Services to you is no longer commercially viable;
We reasonably believe your use poses a security risk or liability.

Upon termination, your right to use the Services ends immediately. Provisions of these Terms that by their nature should survive termination (including ownership, warranty disclaimers, and limitation of liability) will survive.

Disclaimers

The Services are provided "as is" and "as available," without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.

We do not warrant that:

The Services will meet your specific requirements;
The Services will be uninterrupted, timely, secure, or error-free;
Any information obtained from the Services will be accurate or reliable;
Defects in the Services will be corrected.

Limitation of liability

To the fullest extent permitted by applicable law, StormGlass Interactive and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, use, goodwill, or other intangible losses — resulting from your access to, use of, or inability to use the Services.

In no event shall our total aggregate liability for all claims relating to the Services exceed the greater of:

The total amount you paid us in the 12 months preceding the claim; or
One hundred US dollars ($100 USD).

Some jurisdictions do not allow the exclusion of certain warranties or limitations on damages, so some of the above limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless StormGlass Interactive and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:

Your use of the Services;
Your violation of these Terms;
Your violation of any third-party right, including intellectual property or privacy rights;
Any User Content you submit through the Services.

Governing law & disputes

These Terms and any dispute arising from them are governed by the laws of the State of New York, United States, without regard to its conflict-of-law principles.

You agree to resolve any disputes first through informal negotiation by contacting us at support@stormglassinteractive.com. If we cannot resolve the dispute within 30 days, it will be resolved by:

Binding arbitration under the rules of the American Arbitration Association, with proceedings held in New York County, New York (or remotely, by mutual agreement); or
Small-claims court for claims eligible under local rules.

You waive any right to participate in a class action lawsuit or class-wide arbitration to the extent permitted by applicable law. Nothing in these Terms prevents you from contacting your local consumer-protection authority or, if you are in the EU/UK, exercising any non-waivable rights granted by your local consumer law.

Changes to these terms

We may update these Terms from time to time. When we make material changes:

We will post the updated Terms on this page with a new "Last updated" date;
For significant changes, we will provide notice by email or within the Services at least 14 days before the changes take effect.

Continued use of the Services after the effective date means you accept the revised Terms. If you do not agree, you must stop using the Services.

Contact

If you have questions about these Terms:

Email — support@stormglassinteractive.com
Based in — New York, NY, United States
Website — stormglassinteractive.com